Delivery & Customs

  • Delivery & Customs

    We currently have a longer reply time at our customer service. All emails will be replied to in chronological order, and as soon as it's your turn in line, your question will be answered by our team. We ask for your patience, and to not send multiple emails to us, as this causes you to be placed at the back of the line again.

    Delivery time and costs:
    Stronger delivers worldwide! We always aim to ship orders within one weekday after the order has been placed. Once your order has been shipped, you will receive a shipping confirmation with a tracking number. Possible delays in shipping orders may be due to an unusually high volume of orders coming in, or due to the freight company.

    You can see the different shipping options and costs for your country at the checkout. We always provide free shipping on orders above $100.

    UPS
    Standard shipping is free for all orders over €100. The delivery time depends on your country, but is roughly 4-8 business days. UPS express delivery costs €10. The express shipping time is roughly 2-3 business days.

    Change delivery address
    Please make sure to always double-check your address before completing an order. If you have accidentally entered the wrong address, please contact us.

    Customs and import duties:
    Orders to Norway, the EU, EEA, EFTA (except Switzerland), and the Schengen countries are duty-free. For international orders, your package may be subject to customs duties and handling fees. We ask international customers to prepare for that possibility. Stronger has no control over possible import charges assessed by the countries importers.

    New rules for the UK after Brexit:
    Free from customs fees for orders under £135. Handling fees and customs duties may be applied for orders with a value of £135 or over.

Contact us!