You will receive your order confirmation by email within 24 hours of placing your order. If you haven't received your order confirmation to your inbox within this timeframe, we recommend checking your junk mail folder, as the confirmation may have been sent there in error. If you don't receive an order confirmation within 24 hours, and it didn't end up among your junk mail folder, please contact us, we'd be happy to help!
Here are some things you may want to check before contacting us:
Check your bank or PayPal account to confirm that the payment has been completed.
If you selected direct payment, check to see if you have received an email from Adyen confirming your payment.
Unfortunately, we can’t make changes to an order after it has been placed. Our employees in the warehouse are super fast and once you place an order, they have usually already sent it within 24 hours.