How do I know my order has gone through?

Not sure your order has gone through? Hera are a few things to check before you contact us:

You should receive your order confirmation within 24 hours to the email you placed the order with.
Sometimes it ends up in the spam folder, so don't forget to have a look there!

If you have chosen to pay with Klarna then you will receive an e-mail from them as well. You can also check the Klarna app for more information.

Chose direct payment? Then you should receive an e-mail from Skrill confirming your payment.
Check your bank account and/or PayPal account to verify the payment has gone through. 


Has it been more than 24 hours and you still haven't gotten anything from us? We're sorry!
Please contact us and we will look into it as quickly as possible, but please allow a 24 hours respons time from our customer heroes!